I got a new phone and don’t see my Premium subscription any more. How do I fix this?
Premium Membership
Updated 2 weeks ago
If you've switched to a new phone and your Premium membership is not showing up, follow these steps:
Open the app and tap Profile at the bottom.
Tap the gear icon in the top corner to open Settings.
Scroll down and tap on My Premium.
Select Restore purchases.
If that doesn't work, try closing the app completely and reopening it.
Still not working? Email our support team and we'll help you restore your Premium access.
US Support: support@meet5.com
German Support: support@meet5.de
Benelux Support: support@meet5.nl
French Support: support@meet5.fr