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General Questions

Still have questions?

Last updated on 28 Jan, 2026

You have the following options to contact the support team: 

For us to respond quickly, please include how you are registered on Meet5 in your request. In the app, you can easily find out how you are registered: Tap on Profile and scroll to the bottom. If you have contacted us regarding an activity, include the exact title and date. 

Please note: 

Our business hours are from Monday to Friday, 9:00 - 17:00 CET/CEST. During weekends and holidays, our office is closed. Therefore, you should expect a response the following business day.   

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