If you are unsure or something should not work, the following tips will definitely help you:

  • Test the video link before the actual meeting - the virtual room is always open.

  • Check if your camera and microphone are working (Jitsi or the browser may still need your permission to access them).

  • If you have problems, try another browser (copy the link and paste it into another browser).

  • Make sure you have a stable internet connection.

  • If a problem arises: close the video room and open it again.

More tips for a successful video meeting:

  • Stay in touch via group chat. If you have problems or are unsure, the others will be happy to help you. Alternatively, there is a text chat at Jitsi.

  • You can also share your screen and watch a YouTube video together (so you can do sports together).

  • If someone joins uninvited and does not leave the meeting even after repeated requests, you can remove this participant (e.g. if a man joins a women's meeting uninvited).

  • Use a headset if possible, so the microphone is closer and you are easier to understand.

  • Mute yourself when you are not talking to avoid noise.

If you have any questions, feel free to contact us by email at support@meet5.de!