Tech Support & App Functions
Updated 2 weeks ago
If your activity isn’t showing up on the Activities overview, here are a few things to check.
Look under For you → My activities to make sure your activity is listed.
Check your location and radius. Activities are only shown in your overview if they fall within your selected radius. For example, maybe your location is set to 20 miles to your suburban hometown, but you planned a weeknight bar activity in the city 25 miles away. Go to Profile and Change location to check.
Review your age settings. If you entered an inaccurate age for privacy, such as 100 (we do not recommend doing this!), then you may have unintentionally filtered yourself out of the app. Update your age in Profile and then Change profile information and then try again.
If none of these tips work and you still cannot see your activity, email us for help:
US Support: support@meet5.com
German Support: support@meet5.de
Benelux Support: support@meet5.nl
French Support: support@meet5.fr